Privacy policy

gir deg detaljer omkring hvordan vi samler inn og prosesserer data om deg gjennnom din bruk av vår nettside: www.rolighund.no eller underdomener som hører til nettsiden. Informasjonen vi samler inkluderer personopplysninger du oppgir når du kjøper et produkt eller en tjeneste, melder deg på nyhetsbrev eller nettkurs eller deltar i en konkurranse . Ved å gi oss dine data, bekrefter du samtidig at du er over 13 år.

Data controller

Rolig Hund.no is the data controller for the company's processing of personal data (referred to as we, us, our in this privacy statement).

Dersom du ønsker å få informasjon om hva slags type opplysninger som er registrert om deg, ønsker innsyn/retting/sletting i det som er registrert om deg, eller har generelle spørsmål om behandlinger av personopplysningene dine, kan du ta kontakt med oss. Du har krav på svar uten ugrunnet opphold, og senest innen 30 dager.

Contact information:
Norwegiandogtrainer@rolighund.no
emailadress: norwegiandogtrainer.com or postmaster@rolighund.no

Formålet med personopplysningsloven er å beskytte den enkelte mot at personvernet blir krenket ved behandling av personopplysninger. Det er viktig for oss at behandlingen av personopplysninger utgjør et så lite inngrep som mulig for den enkelte registrerte, ut ifra det som er praktisk, teknisk og økonomisk mulig, jf. Norwegian Privacy Data legislation As a registered user you have rights that are to be upheld.

processed data may include the following categories:

- All information you send us through our webpage, contactforms, booking forms, sms, messages on social media platforms such as Facebook, Instagram, What'sApp, posts on social media or other forms of communication directed towards us with you as the sender. The reason why we process your data is to be able to communicate with you, to have you in our archive, or to pursue or defend ourselves against legal events.

Customer Data which includes data relating to all purchases of goods and/or services, such as name, title, billing address, delivery address, email address, telephone number, contact details, purchase details and card details. We process this information to deliver the goods and/or services you have purchased and to keep track of such transactions. Our legal basis for this processing is the performance of a contract between you and us, and/or to take steps at your request to enter into such a contract.
UserdataThat includes data about how you use our website and any online services, together with data that you post for publication on our website or through other online services. We process this data to operate our website and ensure that relevant content is provided to you, to ensure the security of our website, to maintain backup copies of our website and/or databases and to enable the publication and administration of our website, other online services and business. Our legal basis for this processing is our legitimate interests, which in this case is to enable us to properly administer our website and business.

Technical data which includes data about your use of our website and online services such as your IP address, your login details, details about your browser, the length of time you visit our website pages, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our legal basis for this processing is our legitimate interests, which in this case are to enable us to properly manage our website and business and to grow our business and determine our marketing strategy.

Marketing data which includes data about your preferences to receive marketing from us and our third parties and your communication preferences. We process this data to enable you to participate in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of this advertising. Our legal basis for this processing is our legitimate interests, which in this case are to study how customers use our products/services, to develop them, to expand our business and to determine our marketing strategy.

We may use customer data, user data, technical data and marketing data to deliver relevant website content and advertisements to you (including Facebook ads or other display ads) and to measure or understand the effectiveness of the advertising we serve you. Our legal basis for this processing is legitimate interests, which is to expand our business. We may also use such data to send you other marketing communications about relevant products and services, such as online courses, books, live broadcast training such as webinars, live events and conferences, and coaching and mentoring services. Our legal basis for this processing is either consent or legitimate interests (namely expanding our business).

We do not collect sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect information about criminal convictions and offences.

Where we are required to collect personal data by law, or in accordance with the terms of the contract between us. If you do not provide us with this data when requested, we may not be able to perform the contract (for example, to supply goods or services to you). If you do not provide us with the requested data, we may have to cancel a product or service you have ordered, but if we do, we will notify you at the time.
We will only use your personal data for the purpose for which it was collected, or for a reasonably compatible purpose if necessary. Should we need to use your information for an unrelated new purpose, we will notify you and explain the legal basis for the processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.
We do not perform automated decisions or any form of automated profiling.

How do we collect data?

Most of the data we collect comes directly from you, for example when you fill in a form, place an order or contact us in another way. Through cookies and the like, certain data is automatically collected when you are on our website. We may also receive data from third parties such as analysis or information providers (Google), based outside the EU, marketing networks such as Facebook based outside the EU, and providers of technical solutions such as payment solutions, data traders, etc.

We collect and process data when you:

  • Register online or place an order or register for a course/webinar
  • When you voluntarily complete a survey or give us feedback via our message boards or via e-mail
  • When you use or view our website via your browser's cookies
  • Sign up for newsletters or sign up for our mailing lists

How we use the collected data we have collected about you

We use collected data to finalize orders and maintain the account you may have registered with us. We use it to send you emails about offers or services we think you will appreciate, and also use the information to check against credit check institutions to avoid fake accounts and fraud attempts against our company. Our legal authority to collect data about you and use it for marketing communications comes either from your direct authorization or from our legitimate efforts to build our company. We may send you marketing communications if (i) you have purchased something and requested information from us about goods or services or (ii), you have given consent to receive marketing communications from us and have not opted out afterwards. We may in some cases send you marketing emails without your consent, but you always have the right to unsubscribe from our mailing lists at any time

Before we share any of your personal data with any third party for their marketing communications, we will always ask for your express permission. You can ask us or a third party to stop sending you marketing communications at any time via the "unsubscribe" links in the marketing communications, or you can send us an email at postmaster@rolighund.no. Even if you unsubscribe from marketing communications, this does not apply to data you have given us as a result of other transactions such as purchases and orders via our website.

Third Party

In addition to the Google Analytics already mentioned, we collaborate with the following external data processors outside the EU:

  • Facebook Inc for social media
  • Wordpress for the website Rolighund.no (norwegiandogtrainer.com

Guarantees for the transfer of information to the USA are secured through data processor certificates under the EU-US Privacy Shield as well as EU private information article No 45

Credit card information is not stored on our servers, but is stored by the supplier itself.

Sharing user information:

There may be instances where we need to share personal data with a third Party, listed below:

  • Service providers and suppliers of IT systems and System administrators
  • Professional services such as legal, banking, financial and or insurance
  • Public instances we are obligated to report to
  • third-party partners such as copywriters, customer support or digital assistance
  • Third parties to whom we have sold, transferred or merged our operations or assets.
  • We require that all third parties to whom we may transfer your data respect the security of your data and process it in accordance with the law. We only allow third parties to process personal data for specific tasks and in accordance with our instructions. Service providers who provide IT and system administration services

International transfers

Countries outside the European Economic Area (EEA) do not always offer the same levels of protection for your personal data, so European law has prohibited the transfer of personal data outside the EEA unless the transfer meets certain criteria.

Many of our third party service providers are based outside the European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside the EEA

Whenever we transfer your personal data out of the EEA, we do our best to ensure an equivalent degree of data security by ensuring that at least one of the following security measures is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission;

Where we use certain service providers, we may use specific contracts or ethical guidelines or certification mechanisms approved by the European Commission that provide personal data with the same protection as in Europe;

Where we use suppliers based in the US, we may transfer data to them if they are part of the EU-US Privacy Shield, which requires them to provide equivalent protection to personal data shared between Europe and the US.

If none of the above security measures are available, we may ask for your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
How do we store your data?

We store your data securely on the server used by our webmaster. WE will keep the data you have entered for as long as you wish to remain registered on our mailing list. When purchasing a product, your data will be stored until the course is finished.

Norwegiandogtrainer would like to send you information about our products and services that we think you might like.
If you have accepted receiving marketing information from us, you can easily unsubscribe at a later date.
You can stop Norwegiandogtrainer from contacting you for marketing purposes at any time.

What are your rights?

  • Norwegiandogtrainer would like to make sure that you are fully aware of all your rights. Each user has the right to the following:
  • Right to access - You have the right to request copies of your personal data from Norwegiandogtrainer
  • Right to correct - You have the right to request that we correct any information that you believe is incomplete or inaccurate.
  • Right to ask for deletion -You have the right to ask that we delete your collected data under certain conditions.
  • Right to limit data use - You have the right to request that we limit the processing of your personal data under certain conditions.
  • Right to protest how we collect and use data - You have the right to object to our processing of your personal data under certain conditions.
  • RRight to dataportability -You have the right to ask us to transfer your data to another organisation, or direct to you, under certain conditions.

If you send a request, we have 30 days to respond. If you wish to exercise any of these rights, please contact us at: postmaster@rolighund.no

Data security

We have implemented certain security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data according to our instructions, and they are subject to confidentiality.

We have procedures in place to deal with any suspected breach of personal data and will notify you and any applicable regulator of a breach where we are required to do so by law.

Storing data
We will only retain your personal data for as long as is necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting or reporting requirements.

When determining what is an appropriate period of time to retain your data, we take into account: any applicable legal requirements, the volume, nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the purpose for which we may use the data to, and whether this can be obtained in other ways.

For tax purposes, the law requires us to retain basic information about our customers (including contact information, identity, business communications, financial and transactional data) for ten years after they cease to be customers.
In some cases, we may anonymize your personal information for research or statistical purposes, in which case we may use this information indefinitely without giving you any further notice.

Cookiesr
Cookies are text files that are stored on your computer to collect standard Internet log information and information about visitor behavior. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For more information, go to allaboutcookies.org.

How do we use cookies?
Vi bruker informasjonskapsler på en rekke måter for å forbedre opplevelsen din på nettstedet vårt. Dette inkluderer: Å holde deg pålogget
understanding how you use our website

What cookies do we use?
There are a variety of cookies - our site uses the following:

Functionality - We use these cookies so that we recognize you on our website and remember your previously selected preferences. These may include which language you prefer and where you are located. A mix of first-party and third-party cookies are used.

Advertising - We use these cookies to collect information about your visit to our website, the content you have viewed, the links you have followed and information about your browser, your device and your IP address. Norwegiandogtrainer sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?
You can set your browser not to accept cookies, and you can remove cookies from your browser. However, in a few cases, some of the website's functions may not function properly as a result of your not accepting or removing cookies.

Other sites privacy policies
Our site links to other websites. Our privacy statement only refers to content on our website and information and traces that you have left with us.

How to get in touch?
If you have any questions regarding our privacy policy, the data we hold about you, or you wish to exercise one of your data protection rights, contact us by email.

Send an email to norwegiandogtrainer@rolighund.no or postmaster@rolighund.no

last updated 12.4.2024